Responsible gambling

Responsible Gambling at Bitguruz

At Bitguruz, we understand the importance of responsible gaming and want to ensure that all our players have a safe and enjoyable experience on our platform. We take the issue of problem gambling seriously and are committed to providing tools and resources to help you maintain control over your gaming habits.

Tools for Responsible Gaming

We offer a range of tools to help you manage your gaming activities:

• Deposit Limits: Set daily, weekly or monthly limits on the amount you can deposit into your account.
• Time-Outs: Take temporary breaks from gaming by locking yourself out of your account for a set period of time (24 hours to several weeks).
• Self-Exclusion: Exclude yourself from playing at Bitguruz for a specified period of time, or permanently if needed.
• Session Limits: Set limits on the amount of time you spend gaming in one session.
• Reality Checks: Receive periodic reminders about your gaming activity, including how long you've been playing and how much you've spent.

Support Organizations

If you're struggling with problem gambling, we recommend reaching out to one of the following organizations for help:

• GamCare (implied UK standard)
• National Council on Problem Gambling (implied North American)

How to Access Responsible Gaming Tools

To access these tools, simply log into your account and navigate to the "Responsible Gaming" section. From here, you can configure your deposit limits, time-outs, self-exclusion and reality checks.

Additional Resources

We also provide a number of additional resources to help you maintain control over your gaming activities:

• Loss Limits: Set maximum wagering amounts per session or period.
• Biometric Security: Use 2FA (two-factor authentication) and device binding to secure your account.
• Transparent Gaming: Our games are certified fair by independent auditors, ensuring that all outcomes are random and unbiased.

We're Here to Help

If you have any questions or concerns about our responsible gaming tools or would like more information on how to access them, please don't hesitate to contact us. We're here to help you maintain a safe and enjoyable gaming experience at Bitguruz.